I decided to write my situation to help others and more importantly to get DJI to fix this bug as I for one am very angry with their customer service and even disappointed in DJI even though I have been using their products for over 5 years. Thank you for the tip! It worked for me in the end. Super excited that you got it figured out and that you shared the link that should work with M1’s running Ventura with the avata. Also worth noting that I’m not an Apple guru and don’t know what the 18,1 means but I’m using an M1 MacBook Air and there could be hardware differences there as well. Also you maybe using a different brand of hub and that could be a difference as well. But is worth noting that this method still works for me but I am using this with a mavic air 2 and not an avata which uses different hardware. Also keep in mind that Ventura is still beta and will be until the October Apple live event takes place. Make sure you’re using the right version of software for your drone as there are several versions of assistant. But DJI Assistant does not recognize anything plugged into any USB port, directly to USB-C/Thunderbolt nor via a hub with USB-A.You’re usinga different done. I can access the onboard storage with a USB-C to USB-C cable, the volume auto mounts like any SD storage. Using a MacbookPro18,1, Ventura (MacOS 13.0) Beta, DJI Avata, DJI Assistant 2 (FPV Series) v.2.1.1. ![]() USB-A on a USB-C hub doesn't work for me. So maybe DJI will take note (proper fix may require a FW update) and also maybe this will help others. I then show using a dongle and a USB-C to USB-A cable and it working. I create a video showing using a USB-C cable to demonstrate that it will not work this way, I also show that the cable works by using a DJI Action 2 as a webcam successfully. Basically what I found is that if I use a dock or a dongle that has standard USB A ports that supports USB 3.0 it will work through that dock or dongle. It has been this way with the version on MacOS that came on the computer, which was Catalina, and progressed through Big Sur and also Ventura. The computer doesn't see the drone at all this way. So the obvious way to connect the drone is with a USB-C to USB-C cable, or one would think. The M1 Macbook only has 2 thunderbolt ports (can be used with USB-C as well). Ever since I got my M1 Macbook Air, I haven't been able to connect my Mavic Air 2 to it and either access the SD card or use DJI Assistant either one.
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